Shipping and
Refund/Exchange policies
Shipping:
Products are shipped using
Canada Post/ USPS unless other wise indicated.
Returns Policy:
At Gough’s
Stock Photography our policy is “We Will Make It Right”
Our company offers only the finest products available and we make every effort to provide
accurate descriptions, reliable shipping and exceptional customer
service.
If you should
experience a problem, question or concern, please contact us
immediately.
If for any reason the item you
purchased is not as advertised please contact us within 10 days of
receiving your item.
Any refunds are minus
shipping. We do not refund shipping charges.
Defective
Products:
·
·
Will be replaced (if
possible)
·
If a replacement is not
available, the item will be refunded.
Non-Defective
Products:
·
·
May be subject to a 10%
restocking charge
Notes:
- All
returned items should include a note explaining the problem
- No
returns sent COD can be accepted
-
- You
will receive an email when your item has been
received.
- Please
allow 1 week to process (usually faster)
- IMPORTANT:
All returns must go through our RA process.
-
If you have any questions about our
Shipping, refund policies, please send us an email and we would be happy
to help.
